frequently asked questions

WHERE ARE YOU LOCATED?

All of our coffees are roasted right here in Fleming Island, Florida (just outside of Jacksonville).

ORDER TURNAROUND

Online orders are shipped every Tuesday and Friday. We ship all orders via the US Postal Service.Please ensure your shipping address is correct at checkout.

RETURNS

All sales are FINAL. Due to the nature of our products, returns are not accepted. If an item arrives damaged, you must notify us within 48 hours of receipt of the item. Please submit a photo showing the damage to: info@coffeebykee.com and we will get back to you shortly!

ACCEPTED METHODS OF PAYMENT

Coffee by Kee accepts American Express, MasterCard, Visa, Discover & PayPal payments. Please be assured that your transaction is processed via a secure connection.

INTERESTED IN COLLABORATING?

Our focus is roasting coffee and we love collaborating with like-minded brands that complement our products. Send an email to info@coffeebykee to let us know what you have in mind.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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